Support
One place for all of it — a question about something in the shop, a build that does not exist yet, or something that will not run.
Tell us what
you need
Everything here reaches the same inbox, and the more you can say about what you were doing, the shorter the reply takes.
What happens next
- A person reads it, not a queue.
- An answer inside one business day.
- If it does not run as described, we fix it — however long ago you bought it.
Asked most often
I bought something and cannot find it
It is in your account, under Purchases, and it stays there — the link in your receipt goes to the same place. Nothing expires and you can download it again as often as you like.
It will not run on my machine
Send the error and what you were running it on. Most of it is one version apart from working. If it genuinely does not do what the listing said, we fix it — a corrected file, a workaround, or a replacement. Purchases are final, so a fix is what we deal in.
Can you build something that is not in the shop?
Often, yes. Describe what it has to do and we will tell you whether it is worth building, what it would cost, and how long it would take — before any work starts.
Would rather just write? support@scraipt.ai. Read Monday to Friday, and answered the same way.